‍Communication Skills
• Impeccable written and verbal
communication skills—at C1 CEFR or better.
• Has the ability to explain or elaborate details with proper thought organization, spontaneity, and fluency.
• Can communicate confidently across platforms (video calls, phone calls, chat, email, etc.).

‍Experience
• At least 6 months experience as a Virtual Assistant OR at least 6 months experience in the BPO/call center industry
• Above-average computer skills with exposure to email management, calendar management, MS Office, and Google Suite.
• Experience with CRMs, project management platforms, marketing platforms, page builders, etc., is not
required but preferred.

‍Disposition
• Values responsiveness and open communication. Has the urgency to communicate roadblocks and
recommend solutions.
• Proactive in taking on tasks, learning new things, and developing new skills.
• Strives to be highly effective in their role and ensures quality output delivered in a timely manner.Loves to be part of a community of like-minded individuals—Coconut VAs work hard but we also
know how to have fun!

‍Equipment
• Able to provide own equipment/device that's suitable to complete client tasks and requirements.
• With a stable internet connection and a readily available backup.
• Has backup power supply or an alternate power source during power outages.

THE COCONUT VA HIRING PROCESS

FILL OUT THE FORM

Click Apply Now to get started!

INITIAL INTERVIEW

After passing initial screening and your profile matches with a client, we'll set up a call with you to check on fit.

CLIENT SCREENING

Your profile will be sent to the client for vetting.

CLIENT INTERVIEW

If the client is interested, you'll meet with the client in a moderated interview.

START TRIAL PERIOD

If you make it this far, you're the creme de la creme—the client's top choice! You'll go through a 20-hr paid trial period to further check on role compatibility.

BECOME A COCONUT VA

As long as you're fit for the role and impress the client, then congratulations! You're now officially part of the team. Enjoy all the perks and benefits of a Coconut VA!

Why choose Coconut VA?

Above Average Pay

Paid Time Off

Paid US Holidays

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13th Month Pay

Active VA Cocommunity Channel

Healthcare Insurance

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Cris

It’s very important for me to see upper management or leadership embrace a philosophy called servant leadership because that is where the humanity of the work comes in. That’s where leadership decides to take care of its people, so that their people can take care of the clients. I have never regretted my decision to say yes to Coconut VA. I love it here.

Jackie

What I love most about them is that they will not give you a client who’s not going to love you as their VA.
Working for 17 years [in the corporate], I thought I was good enough because in my comfort zone, I know my skills. But when I transferred to Coconut VA I realized I have a lot of skills to learn, and they helped me do that.

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