It’s very important for me to see upper management or leadership embrace a philosophy called servant leadership because that is where the humanity of the work comes in. That’s where leadership decides to take care of its people, so that their people can take care of the clients. I have never regretted my decision to say yes to Coconut VA. I love it here.
What I love most about them is that they will not give you a client who’s not going to love you as their VA.
Working for 17 years [in the corporate], I thought I was good enough because in my comfort zone, I know my skills. But when I transferred to Coconut VA I realized I have a lot of skills to learn, and they helped me do that.