Last updated November 2024
These Terms of Service ("Terms") govern your access to and use of our website, services, and any related materials (collectively, the "Services"). By accessing or using our Services, you agree to these Terms, so please read them carefully.
1. Acceptance of Terms
By accessing or using the Services, you affirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and confirm you have the authority to do so.
2. Services Provided
Coconut VA LLC offers virtual assistance services and related business solutions as described on our website. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
3. Liability Protection
Our goal is to deliver a seamless, valuable experience to our clients; however, Coconut VA LLC disclaims liability for certain risks associated with using our Services. This includes, but is not limited to:
Third-Party Links:
Our website may include links to external websites. We do not endorse or have control over these websites and disclaim responsibility for any harm or loss caused by reliance on their content or services.
4. Content Ownership
Coconut VA LLC owns all intellectual property rights to the content, design, and functionality provided through our Services. This includes any trademarks, logos, graphics, and written materials. Users are granted a limited license to view and interact with this content strictly for personal or organizational purposes. Any unauthorized reproduction, distribution, or modification of our content is prohibited and may result in legal action.
5. User Conduct
To maintain a professional and respectful environment, users of our Services agree to:
Respectful Interaction:
Avoid any abusive, threatening, or disruptive behavior when interacting with our team.
Lawful Use:
Use our Services only for lawful purposes and not engage in activities that may harm, disrupt, or exploit the platform, or our team.Failure to adhere to these standards of conduct may result in termination of access to our Services.
6. Dispute Resolution
In the unlikely event of a dispute, we aim to resolve it efficiently and amicably. By using our Services, you agree that:
Arbitration:
Disputes will first be attempted to resolve through arbitration. This process is typically faster and less costly than litigation.
Governing Law:
This agreement is governed by the laws of the State of Arizona, United States, and any unresolved disputes will be subject to the exclusive jurisdiction of its courts.
7. Service Limitations and Disclaimers
We aim to provide high-quality, uninterrupted Services but recognize there may be occasions when limitations apply:
Service Availability:
We reserve the right to modify, limit, or discontinue any part of our Services at any time, with or without notice.
Limitations of Liability:
Our Services are provided "as is," and we make no guarantees about their accuracy, reliability, or functionality. To the fullest extent permitted by law, Coconut VA LLC and its affiliates, officers, employees, and agents are not liable for indirect, incidental, or consequential damages resulting from the use of our Services, including data loss, profit loss, or business interruption.
8. Fees and Payment
For paid services, you agree to pay all applicable fees as outlined in your agreement with us or on our website. We reserve the right to change prices or billing methods at any time. All payments are non-refundable unless otherwise specified.
9. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your information. By using the Services, you agree to the collection and use of information as described in our Privacy Policy.
10. Consent to Receive Email Communications
By becoming a member of Coconut VA LLC, you consent to receive emails regarding membership-related updates, event reminders, announcements, and marketing communications. This includes:
Important Notifications:
We will communicate essential information about events, benefits, and promotional offers related to your membership.
Opt-Out Option:
You may choose to unsubscribe from marketing communications at any time by following the unsubscribe link provided in our emails. Please note that opting out of marketing communications will not affect your ability to receive essential information regarding your membership and upcoming events.
Privacy and Compliance:
We are committed to protecting your privacy and complying with applicable email marketing regulations, including the CAN-SPAM Act. We will not share or sell your information to third parties without your explicit consent.
11. Consent to Receive SMS/Text Communications
As part of the membership application process, we may request separate consent to send SMS/text messages related to event reminders and member updates. This includes:
Optional Participation:
You are not required to provide this consent to join Coconut VA, and you may opt-out of SMS messages at any time by following the instructions provided in each message.
Opt-Out and Support:
To opt-out of SMS communications, simply follow the opt-out process described in the messages. Our commitment is to respect your privacy and provide a transparent communication experience.
12. Changes to Terms
We may revise these Terms from time to time. The most current version will always be available on our website, with the "Last Updated" date at the top. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Coconut VA LLC
4539 N 22ND ST #4966.
Phoenix, Arizona 85016
United States
Email: contact@coconutva.com